Returns chargebacks — refunds forced by the customer’s bank rather than issued by you. Unlike a
refund, a chargeback is initiated by the cardholder
disputing the transaction, and usually carries a fee.
Endpoint
Authentication
Authenticate with your secret key in the api-key header.
Request example
Response
Returns the standard envelope with a data array of chargeback records.
The provider has not published a populated response body for this endpoint. Confirm the record
shape against your sandbox account before depending on individual fields.
Refunds and chargebacks
There is no webhook for chargebacks. Poll this endpoint on a schedule — a dispute you don’t
notice is a dispute you can’t respond to before the deadline.
Most chargebacks are avoidable. Show a recognisable name on the customer’s statement, refund
promptly when a customer asks, and keep tracked events
and order records so you have evidence if you do have to contest one. Common errors
